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While TSITSONI – VIVIEN AND ASSOCIATES LAW AND ADR OFFICE offers a wide range of specialized litigation services, the most efficient and economical method for resolving a dispute will not always require the judicial system. The office seeks to tailor the dispute resolution procedure to meet the needs and interests of the client on a case-by-case analysis. Our services in alternatives to traditional litigation include but are not limited to:

  • Mediation in disputes for commercial, labour, civil, family, fortunes and property issues.
  • private negotiation
  • Facilitation, community dialogues against violence.

There are a number of alternative dispute resolution (ADR) techniques that allow individuals to settle a legal dispute outside of the typical courts. ADR processes include mediation, facilitation, arbitration, case evaluation, restorative justice, collaborative law, lawyer supported mediation, consensus building processes etc. ADR techniques are less costly and less adversarial than courtroom litigation and they are based on a win-win basis.

Mediation: A voluntary process in which a neutral third party assists the parties to a dispute in working towards a mutually acceptable agreement. A mediator has no authority to make decisions, but assists the disputants in identifying their interests, developing and evaluating options, and, where possible, negotiating an agreement. The final solution – agreement can be enforceable by the competent national court.

Facilitation: The use of a neutral to help a group of people conduct productive discussions about complex or potentially controversial issues. The focus of the facilitator’s role is to help people communicate effectively with each other.

Negotiation is a dialogue between two or more people or parties intended to reach an understanding, to resolve points of difference, to gain advantage for an individual or a group and to craft outcomes to satisfy various interests.


Mediators must at all times act, and endeavor to be seen to act with impartiality towards the parties and be committed to serve all parties equally with respect to the process of mediation.

European Code of Conduct for Mediators adopted by EU.

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